View Presence in Web Console

This how-to explains how you can view and interpret Presence data in the LootLocker Web Console.

Prerequisites

• A LootLocker account

• At least 1 created game in the web console

• A game with LootLocker and Presence implemented

• At least one online player

Understanding Presence

To view online players, navigate to Player Operations → Search → Presence. This page displays a list of all players currently online and actively connected to your game.

Refreshing Presence Data

Manual Refresh

Click Refresh to reload Presence data, updating session durations, statuses, and timelines.

Auto-Refresh

Toggle Auto-refresh to automatically update data every 10 seconds.

Basic Presence (no Rich Presence enabled)

You will see the following details for each online player:

• Name: The player’s name (if set)

• Public UID: The player’s unique LootLocker identifier

• Platforms: Platforms linked to the player’s account

• Live Status: This will only display that the player is online, unless Rich Presence is enabled

• Last Seen: The last time the player had an active session

• First Seen: When the player first connected to your game

Rich Presence Enabled

Click the chevron next to a player's name to expand their entry and view the Session Status Timeline.

Session Status Timeline

The Session Status Timeline provides a live, visual breakdown of a player's current session, showing each state the player has been in and how long they spent there.

Player Journey Visualization

See a chronological view of the player moving through menus, levels, or gameplay states defined by your implementation.

Hover for Metadata

If you attach custom key–value data to a status, it appears when hovering over the timeline segment.

Zoom Controls

Adjust the timescale to zoom in or out depending on how much detail you want to inspect.

Status Merging

When a player sends the same status consecutively, LootLocker automatically merges the entries for clarity.

Offline Handling

If a player disconnects, LootLocker keeps the session open for 10 minutes to allow for reconnection (e.g., network dropouts or device restarts). These offline periods appear directly on the timeline.

Conclusion

In this how-to we've learned how to read player presence information it the LootLocker Web Console.