# Manage Feedback Categories

In this How-to we'll go through how to manage feedback categories in the LootLocker web console. Categories are a requirement for creating feedback reports, so before you can start sending feedback, you must have the categories set up.

## Feedback Categories

Feedback categories are managed separately for each type of feedback allowing you to tailor the feedback you recieve for each type to its needs. The three types are:

* Player
* UGC
* Game

For this how-to, we'll focus on managing categories for Player Feedback, but the process is the same for the other types.

## Add Category

<figure><img src="/files/Ztu9P9D2VssT8CyqIYxF" alt="Console Feedback Settings"><figcaption></figcaption></figure>

To create a new category, first head to the [Feedback settings](https://console.lootlocker.com/feedback/settings/player) in our web console. Here you can see a list of all the categories you have set up for Player Feedback.

Press `Add Category` in the right side of the console and and type in the Name and Description of the category you want to add. Press `Create` to create the new category.

Name is required and must be unique, while Description is optional. These can be used in your game client to show to the player when they are creating a report.

## Edit Category

<figure><img src="/files/CVw5L319HIsdu6vsUhw6" alt="Console Feedback Actions Dropdown"><figcaption></figcaption></figure>

You can edit a category by clicking on the action dropdown on the category in the list and selecting `Edit`. Here you can change the Name and Description of the category. Press `Save` to save the changes.

## Delete Category

You can edit a category by clicking on the action dropdown on the category in the list and selecting `Delete`.

{% hint style="info" %}
Deleting a category will not delete any feedback reports that have been created in that category. The category will be removed from the list and the reports will be left without a category.
{% endhint %}

## Conclusion

You should now have a good understanding of how to manage feedback categories in the LootLocker web console. Next, you can learn how to [Create Player Feedback](/game-systems/feedback/how-to/create-player-feedback.md), [Create UGC Feedback](/game-systems/feedback/how-to/create-ugc-feedback.md) or [Create Game Feedback](/game-systems/feedback/how-to/create-game-feedback.md).


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.lootlocker.com/game-systems/feedback/how-to/manage-categories.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.